Brittany Flocken hails from a galaxy not so far away in the lush lands of Dallas, TX. Picking up one of her mother’s SLR cameras at an early age, she developed a deep love for candid photographs that transcended the test of time and earned her a bachelor of arts from the
University of North Texas.
In December of 2012 she earned master of journalism from the Frank W. Mayborn Graduate Institute of Journalism with a focus on strategic communication. She hopes to combine her passion for creativity and branding with her photography skills to make a lasting and positive impact through communication, digital and social media. Growing up in a family that has had a hand in everything aviation, from NASA to commercial jets, Brittany is inspired by aviation and travel.
In the fall of 2012 a dream came true for Brittany as she had the opportunity to work at, Southwest Airlines, as a cabin services communications intern. When she’s not working or traveling, Brittany can be found spending time with her Labradoodle, Tucker, wakesurfing or shooting trap at the range. And although a calm and kindred spirit at heart, don’t ask her to get rid of her addiction to backpacks or request that she eat the butt of her banana. She won’t be very happy with you.
Currently, she is the Director of Client Engagement at Jeffrey M Consulting. She provides deployment project management, client training, activation assistance and creation of marketing collateral.
What they’re saying
John Hall
President of The Hall Agency
“Brittany is a bright and pleasant person, who is a quick study and a pleasure to be with. I think she will be successful in whatever she chooses to do with her life. I sense that Brittany is not afraid to take on challenges or grow in her career path. She has the talent and ambition to succeed in whatever she chooses to do. I recommend her without hesitation to anyone looking for a future star.”
Roy Busby
Interim Dean of the Frank W. Mayborn Graduate Institute of Journalism
“Brittany’s creative abilities in writing, designing and photography have always been her strengths. Brittany pays close attention to detail and has a good eye for making the everyday communication more visually appealing. She adapts well to changing assignments and class conditions. Her academic work in the Frank W. Mayborn Graduate Institute of Journalism has been outstanding.”
Erin Scruggs
Client Solutions Manager at Facebook
“Brittany has a true passion for photography. She loves cameras, filters, lenses and frames but more importantly she is thoughtful about the subjects she shoots. She truly captures a moment in time in a beautiful way. Her desire to learn and grow in this hobby of hers is evident when she discusses her work. She is absolutely a great person to hire to encapsulate a special moment. She has taken many photos on our travels and they are always unique in their point of view and superb in their final state. If you are seeking a passionate, hard working, photographer to create or capture something specific, I highly recommend her for any photography needs!”
Brittany Flocken // brittanyflocken@me.com
Become a part of an organization or company that will allow me to enhance my diverse skill set while making a lasting and positive impact through communication, digital and social media
SKILLS
Social media strategy and management
Yammer integration and training
Strategic communication planning
Active listening and measurement of social efforts
Management of internal communication
Proficient with PC/Mac platforms and programs including: Adobe Creative Suite, Final Cut Pro, Microsoft Suite, iLife, iWork, Photomatrix Pro, SPSS
EDUCATION
The Frank W. Mayborn Graduate Institute of Journalism December 2012
M.J. in Strategic Communication
The University of North Texas May 2010
B.A. Journalism from The Mayborn School of Journalism
CERTIFICATIONS
Sprinklr Certified
Sprinklr University
Yammer Certified Power User
YammerU, License 690860153
Certified HootSuite Professional
HootSuite Certification Courseware
License f6a2818f7580ecd0b2002afc3578f330
EXPERIENCE
Ideacage LLC // May 2013 - May 2018
DIRECTOR OF CLIENT ENGAGEMENT
- Manage external communication for First Choice Emergency Room including, 52 Facebook pages, Google+, Twitter, LinkedIn and blog posting
- Actively listening across multiple social platforms for posts or comments related to First Choice Emergency Room and the ER space
- Daily localized posting and sharing across all 52 First Choice Emergency room Facebook pages
- Designing and promoting opening events and promotional contests
- Promoting internal communication with the implementation of Yammer including, training, contests, photo mash ups, tips and announcements
- Deployment of company employee referral program, iCIMS Social Distribution tool, including launch of new program, training and wrap up of old program
- Creating and administrating internal Yammer groups to promote employee involvement and engagement of over 2,250 users
- Responsible for photographing events and filming videos for onboarding training program
Southwest Airlines // September 2012 - December 2012
CABIN SERVICES COMMUNICATION INTERN
- Supported Cabin Services Communications at Southwest Airlines
- Wrote for daily, weekly and monthly departmental publications, OnBoard (Inflight) and Heartbeat (Provisioning), as well as edited and proofread company material targeted to a specific audience of 12,000+
- Video production and editing of safety and communication videos using Final Cut Pro, Adobe Photoshop, Aimersoft Video Converter and Audacity
- Created visually appealing digital signs that were featured on the Inflight channel and Provisioning channel
- Wrote blog posts for the SWALife blog reaching more than 46,000 employees
- Attended weekly communication team meetings and presented ideas to improve current and future communication avenues
- Played a supporting role in updating and maintaining the Cabin Services websites
InTouch Credit Union // May 2012 - August 2012
MARKETING INTERN
- Created visually appealing flyers, brochures and banner advertisements using Adobe Photoshop and InDesign that effectively communicated to members
- Wrote copy for ITCU website and blog and The Arrival Guide website and blog
- Assisted in updating and editing ITCU and The Arrival Guide website
- Updated and managed multiple social media platforms while measurably increasing awareness with the use of HubSpot
- Updated the newly trademarked ITCU logo across multiple documents
- Updated and created online fillable forms with Adobe Acrobat
Brittany Flocken Photography // January 2008 - Present
OWNER/PHOTOGRAPHER
- Branded myself and my photography work by designing a logo and watermark
- Created a website and maintaining a social media presence
- Photography and editing of wedding photos, senior portraits, family portraits and photos for business including: WakeWell, AmeriPro Funding, Resource Defense Group, Ultimate Health Chiropractic, The University of North Texas and The Dallas Morning News
The University of North Texas // July 2011 - January 2012
GRADUATE STUDENT ASSISTANT
Completed research projects in ethnographic study in photojournalism and interviewed photojournalists
Managed social media by documenting and calculating social media usage for 81 unique students
Completed written transcriptions of audiocassette tape interviews of award-winning professors
Organized, shot and edited photographs for The Mayborn School of Journalism, featured on the website
Touchstone Marketing Group // January 2011 - April 2011
CREATIVE COORDINATOR
- Designed, placed and managed creative for each blog, Facebook and Twitter account for Chevrolet markets
- Worked with account executive to reach client expectations while developing lasting relationships
- Mastered time management and organizational skills to complete tasks well before due
- Minimized exposure for risks on projects, both financially and legally while handling prize deadlines
Colossal Design // May 2008 - January 2009
OFFICE ADMINISTRATOR
- Provided research and input for iPhone applications to be designed
- Performed errands during the workday by delivering documents to clients and purchasing office supplies
- Managed internal office communications, supplies and repair orders