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Saving money can be tough, especially when it comes to having FUN. As an Intern and fulltime college student, I’m always looking for news and cost-conscious ways to celebrate holidays, friends’ birthdays, or even show someone that I appreciate them. But who said FUN has to break the bank? Frugal Fun Day is a holiday […]

I finally joined the movement and created an avatar on the 3-D online space known as Second Life. Many theorists and researches are saying that this is the next learning context. As an assignment for class, I spent some time exploring the online space and its features. As a beginner, I felt my experiences were […]

For class this week, Dr. Lee challenged us to spend 60 minutes without technology. I gladly accepted the challenge. Between being a full-time graduate student and working full-time with Southwest. I often feel like the only time I am without technology is when I sleep each night, if I have the time to sleep that […]

It’s a lifetime dream of mine to work for Southwest Airlines. I’m hoping I can turn my internship into a job by offering my skills in social media, writing, photography and all things technology. I’ve been told that our website (southwest.com) is one of the top most used websites for booking travel. I’m happy to […]

We’ve all had poor customer service experiences. Sometimes it makes you so frustrated you vent to your friends and family about the negative experience and you recommend them not to do business with the brand or company. Word of mouth can travel rather fast, but now it’s easier than ever to spread negative reviews about […]

It’s been a busy work week. This past Monday I began my internship with Southwest Airlines and I couldn’t be more excited! It’s just a big family there and I’m so blessed to be a part of it. A rainy Sunday is the best time to stay indoors and catch up on some reading. When […]

This summer I had the pleasure of working for the marketing department at InTouch Credit Union. It was an extraordinary experience I will never forget. Over a ten week period I grew tremendously as a professional. I gained valuable knowledge about internal office communications. Working in a small marketing department also gave me the opportunity […]

The rider is in the water, and he swings from the boat tower and lands in the driver’s seat and yells, “ready?” Alf Evans is not your typical minister or youth pastor. His beard is a bit scruffy, and he’s wearing Anarchy sunglasses and a t-shirt that reads, “in case of zombies.” Evans began to […]


Brittany Flocken // iam@brittanyflocken.com

Become a part of an organization or company that will allow me to enhance my diverse skill set while making a lasting and positive impact through communication, digital and social media


Ideacage LLC // May 2013 - Present

  • Daily management of First Choice Emergency Room external social platforms
  • Management of First Choice Emergency Room internal Yammer network
  • Tracking of internal and external social activity across several networks
  • Taking and editing professional quality photos at various events
  • Reviewing, editing and support of Ideacage related media

Southwest Airlines // September 2012 - December 2012

  • Supports Cabin Services Communications at Southwest Airlines
  • Evaluate and access current communication avenues; research/develop new mediums
  • Writing for departmental publications, assisting with video production and editing, and a supporting role in updating the Cabin Services websites
  • Using Social Media tools and formulating other written communications
  •  Editing and proofreading Company material

InTouch Credit Union // May 2012 - August 2012

  • Creating flyers, brochures and banner advertisements that are visually appealing to members
  • Writing copy for ITCU website and social media platforms while measurably increasing awareness of how we help the financial well-being of members

Brittany Flocken Photography // January 2008 - Present

  • Organize, shoot and edit photographs for individual clients, groups and organizations
  • Create all branding and strategic planning, including logo and website
  • Independently run Facebook fan page, Twitter handle, blog and website
The University of North Texas // July 2011 - January 2012
  • Completed research projects in ethnographic study in photojournalism and interviewed photojournalists
  • Managed social media by documenting and calculating social media usage for 81 unique students
  • Completed written transcriptions of audiocassette tape interviews of award-winning professors
  • Organized, shot and edited photographs for The Mayborn School of Journalism, featured on the website
  • Touchstone Marketing Group // January 2011 - April 2011

    • Designed, placed and managed creative for each blog, Facebook and Twitter account for Chevrolet markets
    • Worked with Account Executive to reach client expectations while developing lasting relationships
    • Practiced extreme time management and organizational skills to complete tasks well before due
    • Minimized exposure for risks on projects, both financially and legally while handling prize deadlines
    Colossal Design // May 2008 - January 2009

    • Provided research and input for iPhone applications to be designed
    • Performed errands during the workday by delivering documents to clients and purchasing office supplies
    • Managed internal office communications, supplies and repair orders


    Contact info
    Brittany Flocken
    Dallas, TX

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